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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cary Eckman

September 18, 2026

5  out of  5
rating by Cary Eckman
"Just moved to Florida and had no idea where to even start when it came to getting my insurance taken care of. I was lucky enough to connect with Mike at State Farm. He made the whole process so easy, explained everything in a way I could actually understand, and took the time to make sure I had the right coverage instead of just trying to rush me through it.

Mike was extremely helpful, responsive, and genuinely seemed to care about getting me taken care of. If you’re new to Florida or just looking for someone who will actually take the time to help you with your insurance, I’d definitely recommend reaching out to Mike. He made what I expected to be a headache surprisingly easy!"
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Innovative Films

September 10, 2026

5  out of  5
rating by Innovative Films
"Leena was so helpful, explained everything to me and saved me money!"
We responded:
"Thank you for the 5-star review, Innovative! We’re proud to serve the Palm Harbor community and truly appreciate your support. "
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Thomas Marshall

September 10, 2026

5  out of  5
rating by Thomas Marshall
"Leena was incredibly helpful, I called in to get auto insurance and not only left with a better rate but a better understanding of my policy and the gaps in my coverage. She really took the time to explain the different policies available to me so that I can go through life knowing that if the worst happens I am protected!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Palm Harbor. "
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Deb Mogil

September 8, 2026

5  out of  5
rating by Deb Mogil
"I have had a few occasions to call Pam Leonard's office and I have had the pleasure of speaking with Deanna Scipione! Deanna has always been extremely pleasant, patient and helpful whenever I call. Recently, I called with a concern about a driver appearing on my auto policy which I had inquired about numerous times before. When I brought it up to Deanna, she immediately took action to do some research and it ended up saving me a lot of money each month! I had made the same inquiry a few times previously and was told the other person showing as a driver on my policy had no bearing on the premium. That was completely incorrect information and I have been paying more than I needed to for several years. I want to commend Deanna for her professionalism, promises to always get back with me and help, patience and intelligence every time we've spoken! Thanks so much...it means a lot to me since I have been a customer of State Farm's for 50 years along with the rest of my family."
We responded:
"Thank you for the 5-star review of Pam Leonard-Williams’s team - we really appreciate your kind words! "
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Jamal Alkhateeb

September 6, 2026

5  out of  5
rating by Jamal Alkhateeb
"Thank you Leena Alkayaly for your help with our polcy, The time you took was appreciated and your dedecation to your work is abvious in the service you provided. The information you have given us was valuable. Will for sure come back.
Thank you"
We responded:
"Jamal, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Sally Alkayaly

September 3, 2026

5  out of  5
rating by Sally Alkayaly
"Leena Alkayaly was very helpful, took her time to explain the options available to help us save on our policies while we still have good coverage."
We responded:
"Thank you so much for the 5 stars, Sally! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Lilly

August 31, 2026

5  out of  5
rating by Lilly
"Cam is amazing! He makes you feel heard and is transparent on all the policies, allowing you to feel understood and safe in making the best choice that works for you!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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michele white

August 31, 2026

5  out of  5
rating by michele white
"Deanna is professional and approachable. She explained policies and helped us make proper choice."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Pam Leonard-Williams’s team. "
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Deborah Mendez

August 31, 2026

5  out of  5
rating by Deborah Mendez
"Thanks. Deanna was very helpful in providing information as requested."
We responded:
"Deborah, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Palm Harbor insurance team! - Your State Farm Agent, Pam Leonard-Williams "
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Michael Wells

August 31, 2026

5  out of  5
rating by Michael Wells
"Stopped in to the office because it was close to my house and I needed assistance setting up my insurance policy. The team was so polite and helpful!"
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Palm Harbor insurance team is always here and happy to help. "
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Alexandra Rosales

August 4, 2026

5  out of  5
rating by Alexandra Rosales
"Amazing staff wonderful service !!"
We responded:
"Alexandra, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Palm Harbor. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Pam Leonard-Williams and Team "
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Jeton Jao

August 4, 2026

5  out of  5
rating by Jeton Jao
"Amazing staff and amazing service. Everyone on the team was very helpful and amazing, highly recommend!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Danielle Guerrero

July 28, 2026

5  out of  5
rating by Danielle Guerrero
"Pam is amazing with insurance, I fully recommend!"
We responded:
"Thanks so much for the amazing review, Danielle! We really appreciate your support here in Palm Harbor. Just reach out anytime if you need us - we’re here for you. "
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Nyna B

July 27, 2026

5  out of  5
rating by Nyna B
"Like a good neighbor, Pam Leonard-Williams is there! ❤️

Pam truly lives up to that saying. She is someone who genuinely cares about the people she helps. From the moment you speak with her, you can feel the kindness, warmth, and dedication. She took the time to listen, explain everything clearly, and make sure I felt comfortable and taken care of.

It’s rare to find someone who makes you feel more than just a customer. Pam goes above and beyond, and her passion for helping others shines through in everything she does. Thank you again, Pam, for being such a wonderful example of what a good neighbor should be!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Thelyda Jean

July 27, 2026

5  out of  5
rating by Thelyda Jean
"Pam is the best!"
We responded:
"Thank you so much for the 5-star rating, Thelyda! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Pam Leonard-Williams "
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Teto Washington

July 27, 2026

5  out of  5
rating by Teto Washington
"I highly recommend Pam Leonard Williams and her staff! They are very knowledgeable,professional, and genuinely care about their clients. Thank you all for always providing such outstanding customer service!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Pam Leonard-Williams’s team. "
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Donny Williams

July 27, 2026

5  out of  5
rating by Donny Williams
"Pam is a great agent! She’s so helpful and knowledgeable about the ins and outs of the insurance business. I love working with her!"
We responded:
"Thank you so much for the 5-star rating, Donny! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Pam Leonard-Williams "
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Dede McDaniel

July 15, 2026

5  out of  5
rating by Dede McDaniel
"I had the absolute pleasure of doing business with Michael at Pam Leonard State Farm.
My mother passed away unexpectedly and unattended. During this time her home owner insurance lapsed leaving her home uncovered. As soon as I found the notice, I immediately called the underwriter to explain the situation and pay the payment. Much to my surprise I was told that I could not pay the payment and the policy would not be re-instated. But Michael stepped in and saved the day! Not only did he call the underwriter and attempt to work out the situation but when the underwriter would not budge, Michael found an insurance company to insure my mother’s home.
Thank you so much Michael for helping during this very trying time. I will forever be in your debt!!"
We responded:
"Thank you so much for your incredibly kind words and for taking the time to share your experience. We are deeply sorry for the loss of your mother, and our hearts go out to you and your family during such a difficult time. It means so much to know that Michael was able to provide support and guidance when you needed it most. Caring for our customers during life's most challenging moments is at the heart of what we strive to do every day, and we're grateful we could help you find a solution. Thank you for placing your trust in our team. We truly appreciate your thoughtful review and are honored to be here for you whenever you need us. "
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Lauren Serrano

March 5, 2026

5  out of  5
rating by Lauren Serrano
"Manny provided outstanding service from start to finish. He was professional, patient, and very knowledgeable. He took the time to walk me through everything and made sure I got the best coverage for a great price. I truly appreciate the help and highly recommend him."
We responded:
"We appreciate your review, Lauren. We are so happy that you had such a wonderful experience with State Farm Agent Pam Leonard-Williams’s Team here in Palm Harbor ! "
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Alejandro Rodriguez Lopez

March 4, 2026

5  out of  5
rating by Alejandro Rodriguez Lopez
"I had a great experience working with Manuel Duran at State Farm customer service. He was professional, patient, and took the time to clearly explain all of my options allowing me to make an informed decision."
We responded:
"Alejandro, thank you for your wonderful review of State Farm Agent Pam Leonard-Williams’s Team!"
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Melonie Burgess

January 30, 2026

5  out of  5
rating by Melonie Burgess
"My neighbor recommended I call Michael Clarke for my insurance needs. So happy I did! He is amazing and so helpful. Was able to bundle home, life and auto insurance for me. So grateful to have found him and this office! Thanks for making life a little easier. 😊"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Pam Leonard-Williams’ Team. 
"
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Enzo Chacon

January 23, 2026

5  out of  5
rating by Enzo Chacon
"Manny helped me out and got me a great deal. He was very knowledgeable and answered all my questions. Highly recommend"
We responded:
"Thank you for your 5-star review and recommendation! We appreciate you sharing your thoughts and look forward to working with you in the future. "
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Andy Gonzalez

January 23, 2026

5  out of  5
rating by Andy Gonzalez
"Manuel Duran did an excellent job from start to finish. His attention to detail and commitment to quality truly stood out. What impressed me most was his focus not only on getting the job done right, but also on making sure the customer felt informed, comfortable, and satisfied throughout the entire process."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support. I’m so happy Manny was able to take care of your insurance needs. We look forward to working with you in the future. "
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Vince King

December 24, 2025

5  out of  5
rating by Vince King
"Manny was very nice and respectful when I was on the phone with him. He was very patient with me and made sure I got taken care of on the phone call."
We responded:
"Thank you for sharing your experience! We’re glad to hear that Manny was patient, respectful, and insured you were well taken care of during your call. Your satisfaction is very important to us, and we appreciate you taking the time to recognize our efforts. "
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Hector Montilla

December 14, 2025

5  out of  5
rating by Hector Montilla
"Manuel Duran provided outstanding customer service from start to finish. He was attentive, respectful, and quick to respond to any questions or concerns. His communication was clear, and he made sure everything was handled efficiently and professionally. Manuel went above and beyond to ensure a positive experience, and his dedication to helping customers truly stands out. I would highly recommend him to anyone looking for excellent customer service."
We responded:
"Thank you so much for the 5–star rating and recommendation, Hector! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have."